Your Privacy is Important to Us
As a customer of American Federal Savings Bank, you provide us
with important information about yourself. You are asked to provide
us with this information to help us give you better service and
complete your transactions more effectively. We believe it is
our responsibility to safeguard your personal and financial information.
We have no intentions of selling personal information about our
customers to third party businesses.
The following privacy policy explains how we use and protect the
information about our customers. We ask that you read it carefully.
THE INFORMATION THAT WE COLLECT
American Federal Savings Bank collects nonpublic
personal information about you from the following sources:
· Information we receive from you on applications or other forms;
· Information about your transactions with us or nonaffiliated
third parties; and
· Information we receive from a consumer reporting agency.
INFORMATION WE DISCLOSE ABOUT YOU
We do NOT disclose any nonpublic personal information about our
customers and former customers to nonaffiliated third parties,
expect as permitted by law.
THE CONFIDENTIALITY, SECURITY AND INTEGRITY OF YOUR NONPUBLIC
PERSONAL INFORMATION
We restrict access to your personal and account information to
those employees who need to know that information to provide products
or services to you. We maintain physical, electronic and procedural
safeguards that comply with federal standards to guard your nonpublic
personal information.
American Federal Savings Bank is pleased to offer financial
services to customers via the Internet. The Bank understands
and shares the concern that customers may have regarding privacy
on the Internet and is committed to protection of customer information.
Visitors to the American Federal Web site remain anonymous.
We do not collect personal identifying information about Web
site users, unless you choose to provide such information to
us. This information is used internally, as appropriate, to
handle the sender's request and manage the American Federal
Web site. It is not disseminated or sold to other organizations.
We may ask customers for personal information when the Bank's
Web site is used to apply for services. We will ask only for
information needed to process applications or provide the services
requested. We use a combination of access, authentication, and
encryption to create a secure and confidential Internet banking
environment and to ensure that information submitted online
remains confidential.
For additional security, we recommend that customers conducting
business on our Web site log off when leaving our Web site.
However, we also "timeout" an Internet Banking session
after a specified period of inactivity. This helps to keep others
from viewing or continuing Internet Banking acitvity if you
leave your PC unattended.
COOKIES
Cookies are small pieces of data that some websites place on
a user's hard drive when visiting that site. American Federal's
online banking system does not use this type of cookie, and
never writes anything to the user's hard drive. Rather, our
online banking uses a type of cookie known as a "session cookie",
a "non-persistent cookie", or a "pre-expired cookie". These
cookies are placed only temporarily and are never stored or
saved to the user's computer memory or hard drive. Instead,
these cookies are used as part of the stringent security measures
in our online banking system. Once the user logs off our online
banking site, these cookies expire and are terminated. However,
you must set your internet browser to accept cookies to utilize
our online banking system.
Customers often communicate with us by e-mail. To efficiently
respond to e-mail and to meet legal and regulatory requirements,
the bank will preserve the text of e-mail, the e-mail address
and our response. We treat information submitted to us by e-mail
as confidential and use it only for appropriate business purposes;
however, e-mail communications may not be wholly secure from
interception.
American Federal Savings Bank recognizes the
importance of protecting the personal information of our customers.
We maintain procedures designed to protect confidential information
about you and your accounts with us.
We define personal information as any and all of the information
specific to you that you provide us over the Internet or through
any other means. This includes personal data as varied as the
information you enter into an online application for the Bill
Pay Service, questions you may ask via e-mail or personal banking
data. We have outlined how we use this information and other information
about our Online Privacy Statement in the format of Frequently
Asked Questions.
When does American Federal Savings Bank collect personal information?
- We may retain personal information so that we can provide
the products and services you request. Some of this information
may also be handled by our vendors and service companies (for
example, Metavente Data Services needs specific data to implement
your electronic bill payment service). All American Federal
vendors and service companies must abide by our policy concerning
the privacy of your personal information and protect this information
just as we would.
- Our Internet banking system records certain information from
each customer's online sessions. This information is used to
identify and verify the customer accessing the system, as well
as to document transactions a customer conducts online. The
recorded data enables us to process and confirm your online
session and transactions. All screens on the Internet Banking
service may be printed immediately to give the customer an immediate
copy of any transaction performed.
How does American Federal Savings Bank use the personal information
I provide?
American Federal Savings Bank has the highest regard for the privacy
of its customers. We will use personal information only as appropriate
in the normal course of our business to provide the products and
services you have requested. We will also use this information to
provide positive identification of you when you contact us.
Does American Federal Savings Bank provide personal information
to third parties?
Other than under limited exceptions, American Federal's practice
is not to share or sell confidential customer information with third
parties for marketing or nonfinancial independent use. Maintenance
of confidentiality is our standard practice and you do not need
to request it. The limited exceptions under which we share confidential
customer information with third parties apply only when we are legally
required to do so or when we are legally permitted to do so. For
example, we are required to share information about you and your
products and services with us with parties with whom you are engaged
in a lawsuit when we are served with a subpoena or court order.
We are also required to share this information with federal or state
regulatory authorities as authorized by federal or state law. Consistent
with the practice of other financial institutions, we also share
certain information about you with reputable credit reporting agencies
as authorized by federal law.
We may share personal information with business vendors and service
companies only if that information is required to provide the product
or service you have requested. For example, in order to receive
your ATM/Debit card(s) we provide only the necessary information
to the appropriate vendor or service company so that this service
can be fulfilled. Our business vendors and service companies are
required to adhere to protection and privacy efforts concerning
customer information as directed by American Federal and its privacy
policies and they must abide by applicable law.
We may also sell business assets, such as mortgage loans or servicing
rights. In these cases, we may transfer the related customer information
to the purchaser.
How is my information protected?
American Federal Savings Bank uses multiple levels of security,
beginning with the unique user ID and password assigned to each
customer. Once connected to the Internet Banking services, your
browser uses a secure encryption method to make information entered
unreadable during communication with our computers. The systems
at our end of the connection are protected by state of the art firewalls
and other security measures which act as a virtual information vault
for all information and transactions you enter. The technology employed
is the same technology that the Department of Defense and other
high security government agencies have been using for many years.