As a customer of American Federal, you provide us with important information about yourself. You are asked to provide us with this information to help us give you better service and complete your transactions more effectively. We believe it is our responsibility to safeguard your personal and financial information. We have no intentions of selling personal information about our customers to third party businesses.
The following privacy policy explains how we use and protect the information about our customers. We ask that you read it carefully.
American Federal is pleased to offer financial services to customers via the Internet. The Bank understands and shares the concern that customers may have regarding privacy on the Internet and is committed to protection of customer information.
Visitors to the American Federal web site remain anonymous. We do not collect personal identifying information about Web site users, unless you choose to provide such information to us. This information is used internally, as appropriate, to handle the sender's request and manage the American Federal Web site. It is not disseminated or sold to other organizations.
We may ask customers for personal information when the Bank's web site is used to apply for services. We will ask only for information needed to process applications or provide the services requested. We use a combination of access, authentication, and encryption to create a secure and confidential Internet banking environment and to ensure that information submitted online remains confidential.
For additional security, we recommend that customers conducting business on our Web site log off when leaving our Web site. However, we also "timeout" an Internet Banking session after a specified period of inactivity. This helps to keep others from viewing or continuing Internet Banking acitvity if you leave your PC unattended.
Cookies are small pieces of data that some websites place on a user's hard drive when visiting that site. American Federal's online banking system does not use this type of cookie, and never writes anything to the user's hard drive. Rather, our online banking uses a type of cookie known as a "session cookie", a "non-persistent cookie", or a "pre-expired cookie". These cookies are placed only temporarily and are never stored or saved to the user's computer memory or hard drive. Instead, these cookies are used as part of the stringent security measures in our online banking system. Once the user logs off our online banking site, these cookies expire and are terminated. However, you must set your internet browser to accept cookies to utilize our online banking system.
Customers often communicate with us by e-mail. To efficiently respond to e-mail and to meet legal and regulatory requirements, the bank will preserve the text of e-mail, the e-mail address and our response. We treat information submitted to us by e-mail as confidential and use it only for appropriate business purposes; however, e-mail communications may not be wholly secure from interception.
