American Federal’s online banking provider, Digital Insight, will be releasing updates to our mobile banking applications this week. Once approved by Apple and Google (Play Store), customers will be prompted to install the updated version, unless they already have their settings set to “auto-update.” For Android users, customers will see improvements in navigation and improved security for password storage, while Apple users will get iOS7 support for iPhone and iPad.
American Federal has once again earned a 5-Star rating for the past quarter from Bauer Financial, Inc., the nation's leading independent bank rating and research firm. The 5-Star rating is the highest rating awarded by Bauer Financial, and the Bank has achieved this status for the past 78 consecutive quarters -- nearly 20 years! Fewer than 10% of banks nation-wide can claim this distinction. To earn this rating, banks must excel in areas such as capital adequacy and asset quality.
American Federal has recently introduced a new system which allows our customers to call an 800 number to re-set and/or activate debit card and ATM PIN numbers by themselves. No more waiting for branches to be open or long delays over weekends/holidays! PIN numbers will no longer be mailed out to customers -- instead, you just call the toll-free 800 number listed on the card to activate it and select your PIN. You will be asked to verify the last four digits of your Social Security number, as well as a select few security questions. If you already know your PIN and receive your renewal card, you can still take the debit card to an ATM to activate the card. Please call your local American Federal Savings Bank branch for more information!